Frangipani Fiji Islands
 
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 Terms and Conditions

Terms and Conditions

  1. Prices are valid for travel from 1 April 2017 to 31 March 2018. Prices are in US$ and include taxes where applicable.
  2. For credit card payments a 3% transaction fee applies (non refundable).
  3. South Sea Cruises provide complimentary Nadi/Denarau and Coral Coast transfers to and from Denarau Marina from most properties for most day trips. Please check with Hotel Tour Desk for departure times. NOTE: the return coach transfer for the Coral Coast departs the marina at 6pm. Clients must book in advance.
  4. Child ages 5 to 15 years old inclusive. Under 5 free of charge meals not included. Seaspray - child ages 10 to 15 years old only. 
  5. Family Pass is 2 adults and up to 3 children.
  6. All inclusions are as indicated on website at time of travel. If not stated as included then item/s are at guests own cost.
  7. FREE return coach transfers to Port Denarau from Nadi/Denarau properties are included for all day cruises. FREE return coach transfers to Port Denarau from the Coral Coast are available for full day cruises only. Please check with your Hotel Tour Desk for departure times. Note: The only return coach transfer for the Coral Coast and Wailoaloa properties departs the port at 6pm
  8. Resort Connections - Denarau to Island Resort: South Sea Cruises provide complimentary transfers from most Nadi/Denarau area hotels to Denarau Marina, but clients must book in advance. One way coach transfers to/from Coral Coast available at FJ$35 per Adult ($17.50 per child) available on the 9am/9.15am vessel departures & 6pm return only. One way coach transfer to/from Intercontinental/Natadola available at FJ$65 per person (Adult or Child) available for all vessel departures/returns. One way coach transfer to/from Sonaisali/First Landing/Anchorage available at FJ$40 per person (Adult or Child) available for all vessel departures/returns.
  9. Resort Connections - Nadi Airport to Island Resort: Prices shown include an Airport 'Meet & Greet', coach transfer to Port Denarau and vessel transfer to Resort. Client is to exchange vouchers at South Sea Cruises Airport office and board coach for direct transfer to Denarau Marina (or Denarau Hotel if no connecting transfer).
  10. Resort Connections - Island Resort to Nadi Airport: Price includes vessel transfer to Port Denarau and coach to Airport. (or Denarau Hotel if no connecting flight).
  11. South Sea Cruises cannot be held responsible for missed flights due to late arrival at airline check-in counter.
  12. If not booked locally all bookings should be reconfirmed with our office the day before departure - phone Fiji +679 675 0500
  13. Cancellation fees - within 24 hours 25%. Within 12 hours 50%. No Show 100%. Transfer to another South Sea Cruises cruise no fee. 
  14. South Sea Cruises reserves the right to alter prices, apply a fuel surcharge, cancel departures, arrange alternative transport and vary itineraries and services if necessary.
  15. All cruises and transfers are subject to sea and weather conditions. Should adverse conditions prevent operation the client is responsible for their own additional accommodation costs. 
  16. Where another company or persons operate the tour, activity or excursion, diving, accommodation or shore transfers, South Sea Cruises is only acting as a Sales Agent. Responsibility for the operation and liability for any mishap lies with those operators solely and not with South Sea Cruises.
  17. In times of high occupancy Island Resorts reserve the right to close out Day Cruise passengers.
  18. Travel insurance is recommended for all bookings
  19. South Sea Cruises should not be held responsible for any property loss or damage and/or any claim resulting from personal injury or death arising wihlst travelling with the company, participating in activities on South Sea Island or other company property. This disclaimer applies irrespective of the cause. 
  20. Age and medical restrictions apply to diving activities. A medical questionaire must be completed. Divers cannot fly for 24 hours after diving and the company accepts no liability for medical conditions experienced as a result of flying after diving. All diving is operated by Reef Safari Pty Ltd and booking to dive with them deems acceptance of the terms and conditions as published on their website www.reefsafari.com
  21. Group bookings and charters: These terms and conditions DO NOT APPLY to group and charter travel. Seperate booking conditions and payment terms will be provided with quotations and/or booking confirmations. 
  22. If not booked locally all bookings should be reconfirmed with our office the day before departure - phone Fiji +679 675 0500
  23. Travel subject to our Conditions of Carriage
  24. Cancellation fees - within 24 hours 25%. Within 12 hours 50%. No Show 100%. Transfer to another South Sea Cruises cruise no fee.
  25. South Sea Cruises is a wholly owned subsidiary of Fijian Holdings Ltd - Level 7, Ra Marama, 91 Gordon Street, Suva, Fiji Islands.
  26. Privacy Policy

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